{"id":300,"date":"2013-06-13T17:43:57","date_gmt":"2013-06-13T21:43:57","guid":{"rendered":"http:\/\/blogs.library.mcgill.ca\/edbilodeau\/?p=300"},"modified":"2016-01-28T14:20:04","modified_gmt":"2016-01-28T19:20:04","slug":"problems-with-pdf-links-and-built-in-pdf-viewers","status":"publish","type":"post","link":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/problems-with-pdf-links-and-built-in-pdf-viewers\/","title":{"rendered":"Problems with PDF links and built-in PDF viewers"},"content":{"rendered":"

In the Maps and geospatial section of our web site<\/a>, we make use of PDFs to provide users with index maps for requesting the maps\/data they are interested in. In many cases, these maps are a series of PDF files, with one PDF file acting as the index showing the different detailed maps that are available.<\/p>\n

\"\"<\/a><\/p>\n

Each of these regions is actually a link that opens a separate PDF file with a more detailed representation of the area and other information.<\/p>\n

We recently discovered that these links in the PDF files were not working for some users. After a bit of investigation, it appears that the culprit are browsers that are using a built in PDF reader instead of Acrobat Reader. In other words, the problem occurs with Firefox and Chrome.<\/strong><\/p>\n

The only workarounds we have at the moment are:<\/p>\n

    \n
  1. Download the PDF file to your desktop and then double-click to open it in Acrobat Reader.<\/li>\n
  2. Switch to Internet Explorer or Safari when working with the Maps and geospatial section of our web site.<\/li>\n
  3. Disable the built-in browsers in Firefox [instructions<\/a>] or Chrome [instructions<\/a>].<\/li>\n<\/ol>\n

    Not ideal, but at the moment it is what works.<\/p>\n

    We are looking into how we could fix the content so that it works with built in browsers. This Q & A thread<\/a> suggests that when you create the link the PDF file you need to use the absolute URL (from http:\/\/\/…) and not the relative URL. It wouldn’t surprise me if that was what is happening here. Still investigating…<\/p>\n","protected":false},"excerpt":{"rendered":"

    In the Maps and geospatial section of our web site, we make use of PDFs to provide users with index maps for requesting the maps\/data they are interested in. In many cases, these maps are a series of PDF files, … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[46],"tags":[97],"class_list":["post-300","post","type-post","status-publish","format-standard","hentry","category-updates","tag-pdf"],"_links":{"self":[{"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/posts\/300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/comments?post=300"}],"version-history":[{"count":7,"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/posts\/300\/revisions"}],"predecessor-version":[{"id":762,"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/posts\/300\/revisions\/762"}],"wp:attachment":[{"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/media?parent=300"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/categories?post=300"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.library.mcgill.ca\/edbilodeau\/wp-json\/wp\/v2\/tags?post=300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}